A: We understand that sometimes, for whatever reason, the part you needed yesterday is no longer needed today. So, for that reason, our return policy states that, WE TAKE BACK ANYTHING WE SELL with the exception of hazardous items (airbags, seatbelts, etc.). We simply ask for a couple of common courtesies. We cannot take back used, installed or tried parts. All hazardous items are non-returnable. Returned parts must be resalable and in their original packaging. Return request need to be within 30 days of receipt. You will need a Return Goods Authorization (RGA) number from us, and also your order reference number. This information will allow us to inspect the part and credit the correct account in a timely manner when we receive your returned goods. We’d ask that you contact us via email us at email@example.com to arrange for any returns and obtain a Return Goods Authorization number. Please include a copy of your invoice with the return. We do reserve the right to refuse and return any parts that we find to have been installed, are used, or do not meet the above return criteria. There is a 15% re-stocking fee charged against all returned parts.