I needed an OEM head gasket kit and power tranistor for my sisters 2002 Honda CRV. I was very fortunate to be helped by "Debbie" - she was super pleasant, patient and most importantly competent. I got a great price on the parts and the worked hard to keep the shipping costs down and at the same time ensuring that i received the parts when i needed them.
This was a great experience and i plan to buy all my Honda parts here in the future.
Thank you Debbie and All Discount Parts.
Correct parts.. direct fit... thanks to whoever checked part with vin number ! Aloha... Loren
Debbie is outstanding! When I first called, she confirmed that my rare part... struts for a 2004 Honda Insight, was indeed in the warehouse. I bought online, but because she had to use an oversized box, the USPS charged more. She called to get authorization,and is always pleasant to work with.. AND.. I applaud management's decision to recognize Hawaii as part of the United States..and use USPS to service the area, unlike the flex seal company, who show us tons of commecials (we do have tv here), but don't ship to Hawaii OR Alaska. Thanks again Debbie.... Loren
I ordered a small Honda part, seeing upon delivery that I made a mistake in ordering. I called and talked to Debbie and she was the most helpful customer service representative I have ever dealt with. She told me exactly what to do, followed up with me once I ordered the correct part, and was most pleasant.
Auto parts can be acquired anywhere, but true customer service is a dying breed. My hat's off to All Discount Parts for placing the emphasis they do on taking care of their customers. If I ever need a Honda or Kia part in the future, there is no where else I will go, or person I will work with but Debbie.
The true perception of a company and their values is shown thru the enthusiasm and heart of the employees they have. Your focus is to be commended.
A very satisfied and now loyal customer,
I would give an "11" rating if I could because Debbie at "alldiscountparts" saved the day by having a hard to find transmission part I was desperate to locate. Her devotion to customer service is first rate in every respect. Alldiscountparts runs a great parts program and they will go out of their way to make sure the customer's needs are met.
I have shopped numerous times and every time Debbie does an outstanding job. Follows up on orders and makes sure pickups are coordinated and ready. Great experience and service. Thank you.
I ordered a throttle body for my Accord.....40% cheaper than the dealer's price...easy to order, shipped that day and was delivered as promised. Turns out, I did not need the part and was able to return it without any issues....Debbie was my sales rep and was very helpful through the entire process. I will definitely use them in the future!!
I took my car in for routine maintenance and later after I got home I realized they broke the trim molding and horribly tried to stick it back on. I went to another store to see how to fix it where the salesperson broke the parts I needed and said I need to replace the parts he broke. With not much information I found this website but still couldn't figure out what the parts were. I sent an email and surprisingly I was responded to right away. In no time I had all the information I needed, (even emailed me a different diagram than their website provided) had my parts ordered than shipped that day. Made it so easy. Kevin you were my life saver. Thank you very much. Amazing customer service.
Thank you to Kevin for using my vin # to verify the parts and I finally received genuine Kia parts instead of receiving cheap or wrong parts from other companies. Super fast shipping and great and fast customer service. Thanks again!
Thanks to all discount parts I got all the parts and I need help from Debbie to get my car fixed. Thank you.