Debbie has got to be your best Honda parts person ever. She helped us make a purchase and when we decided to return the parts, Debbie was very gracious and accommodating. We will definitely purchase parts here again, hopefully with Debbie working the order.
Thanks, Joe & Becky
My first contact with Kevin was when I had ordered the wrong version of the part I needed. He was quick to find the correct part and ship it out. I am now a returning customer and couldn't be happier with the service AND the great web site too!
My first order was for a $36 TPMS sensor. I was so impressed by the extraordinary customer service by Debbie that I now am a returing customer for most off my Honda parts for two vehicles. She checks each part number with the VIN for the correct part and even follows through to let the customer know that they are ordering duplicate parts. Sometimes a part number consists of one or more individual available parts. Her attention to doing the job right the first time and paying attention to important details makes her a tremendous asset to ensure quality control/assurance for Alldiscountparts.
I have been looking through many websites for original Honda console parts for my 2015 Honda Odyssey LX but not successful. Finding this site was very lucky. I placed an order on line but not sure if they are fitted & Debbie emailed me quickly to assist for the right parts & made sure that they would work for my van.
I am very satisfied with Debbie and will go back for other Honda parts needed.
Again I would like to recommend this dealer for all the Honda parts if you ever need!!!
I ended up choosing the wrong color code for a parking brake boot and Kevin was excellent at understanding the issue and finding the part I should have chosen I the first place. Great customer service which is GREATLY appreciated!!
My brief experience with Kevin was extremely positive and very professional ! Thank you for your help and advise.
Debbie has been of huge help to me selecting parts that had to be shipped. She took the time to guide me through the charts and part numbers and how to navigate your website to order them. Then she was extremely prompt in filling my order once I made it. She even double checked with me to make sure that did I really mean to order two of one part. She is amazingly thorough, friendly and professional. You have a gem of an employee in her.
My name is Scott R., I live in Golden, CO, and I am a long time Honda enthusiast. I currently own two Honda S2000s and am fanatical about keeping them in excellent condition. I am writing to express how pleased I have been with Debbie Ortiz, Parts Specialist, at All Discount Parts. Debbie is professional, knowledgeable, helpful, thorough, efficient, and very friendly. Time and time again, Debbie has found me difficult parts to obtain quickly and at very competitive prices. In fact, in most cases, Debbie's pricing is significantly lower than the online Honda parts websites. Recently, Debbie found me two very difficult parts to obtain.
One was a steering rack that had been on back order for several months. The other, a cylinder head that was in very limited production. In both of these cases, Debbie took the time to call Honda USA to research when the parts would be available.
What is most impressive to me is Debbie's commitment to insuring I am completely satisfied with my purchase. She always will call or email me when she locates the part I am requesting, when it will arrive for pickup, and her best price. Debbie also takes great pride in returning phone calls/emails very quickly. I cannot say enough about her efficient, customer-oriented style.
I recommend Debbie Ortiz to you for all your Honda parts needs. I am certain you will be as pleased with her great customer service as I have been.
I have been looking for a website for original Honda parts for my 1993 Honda Accord Lx with 94,538 miles for a very long time. . Finding this site was a bessing. I called the number and spoke with Debbie. I told her that I wanted a manual antenna to replace my power antenna. She said that I should be able to switch from a power antenna to a manual. She said she would have to do a little research and that she would get back to me. Voila, 2 days later she informed me that she had exactly what I needed. Two days after that, I received my part. I refused to give up my search for this part. That's how I feel about Debbie. She refused to give up. . Debbie I salute you. I will make AllDiscountParts my go to store for my "forever" car. Again thank you, and God bless you always.
I needed a wheel center cap for a civic that was built and sold with steel wheels and hub caps. This car has had those wheels replaced with factory aluminum wheels and tires. When it came time to get new tires I went to Discount and got new tires but the lost one of the wheel center caps. Debbie was good enough to figure out which wheel the car has and what the correct center cap is for the wheel.
I can't recommend Debbie enough. It makes me want to find a NSX or CRX to play with just to buy parts from her.